Returns and Exchanges
- Shipping will be free with any purchase from Kim Perry Studio
- Once your order is received, your order will be processed within 5 business days and then shipped to you.
- All items are shipped via FED EX. A tracking number will be emailed to you when your package has been shipped.
- All sales are final with the exception of a damaged print, painting, etc.
- If your order was damaged due to the shipping process, then Kim Perry Studio will work very hard to make this right for you. Before leaving the studio, all items are carefully individually packaged and inspected for quality. In the event that there is an issue, kindly send an email to firstname.lastname@example.org, along with a photograph of the damaged item.
- If a print gets damaged through the shipping process, Kim Perry Studio will be more than happy to replace your damaged print at no cost to you. However, we request that you kindly send an email with a photograph of the print within 24 hours of receiving your order. Also, when the damaged print is received back to the Studio, another replacement print will be shipped out. Thank you for your patience and understanding.
All images and rights relating to the original artwork and prints for Kim Perry Studio remain the sole and exclusive property of the Artist, Kim Perry, even after the purchase of a painting or print. Also, Kim Perry Studio retains the right to use the images on all social media/digital platforms.